The Lost Art of Customer Service.

While the title of today's installment may not surprise anyone who has been around for the last few years, I was reminded again today about the lack of customer service in our retail businesses today. to go hand in hand with this is also the fact that people do not respect other's space in the retail 

market today either.

Earlier today I was at the supermarket to purchase some butter. I also picked up a bottle of Coke and a Diet Coke. I made my way to the express line with my three items and stood in line. The woman in front of me was writing a check for $142. There were way more then 9 item in her basket, but she was a older woman, so the gentleman in me didn't mind too much.

My turn! I step to the head of the line. Without a word, the clerk slides my three things across the scanner. $6.03 she says flatly. I hand her a $10. She hands me a wad of bills and coins and my receipt, and without a word, starts scanning the next guy's stuff. Before I can even get my change in my pocket, she has scanned three items, bagged them, and set them next to mine. In the meantime, the fuckwad behind me has moved to within about 6" of me and is crowding me away from the bagging area. He clears his through as I pick up my items to which I shot him a, "fuck with me and I'll kick your ass!" look, to which he finally backs off.

 I'm thinking this guy has a problem of his own, but the clerk never says hi or hows your day or anything. Didn't even count my fucking change back to me.

When I was younger, people would get fired for that behavior. Our technology had made it to where people can't count change and society has just "accepted" that. While we are at it, lets just give each kid a trophy, just because. We won't keep score, and,,,,, uh wait a min, you mean we already do that?

 Wow, what a nation of pussies we have become!

Calgon take me away!